Our Customer Magazin NEWS 02/2026 has been published
Read the latest issue of our customer magazine, NEWS 02/2026, to find out what matters to the banking sector today and tomorrow: From the new pension savings account and the 9th amendment to the MaRisk regulations, to AI in banking, agentic operations, the customer journey and CX strategy, right through to a payments radar for the second half of 2026, an interview on AFC risk analysis and much more.
Included in this collection:
Open collection
Our Customer Magazin NEWS 02/2026 has been published
The New Retirement Investment Account: Enormous Potential for Financial Services Providers – and Major Challenges
Proportionality, streamlining and simplification – what does the 9th amendment to MaRisk mean for banks?
The 9th amendment to MaRisk and the Lending Business
The smart operating model: How banks are harmonising people and machines
CX Target Operating Model: The strategic blueprint for banks in the AI era
Weathering a weak market phase: How Agentic Operations can transform natural staff turnover into a variable cost structure
Sovereign AI in Banking
Interview: “The AFC risk analysis must no longer be an annual project”
Payments Radar 2026, Part 2
Our customer magazine NEWS 02/2026 is now available
The summer issue of our customer magazine NEWS 02/2026 is now available – packed with specialist articles providing information on the latest developments and changes that financial institutions need to address. As always, the content is expert, well-researched and practical.
We provide information on the new retirement savings account (AVD) and highlight the key implications for banks. In our MaRisk Special, we provide a detailed overview of the amendment and an in-depth look at the changes in the area of lending. In an interview, our experts explain why the AMLR (Anti-Money Laundering Regulation) is fundamentally changing the logic of risk analysis, and in the Payments Radar 2026, we focus on the developments currently shaping European payments. We also cover sovereign AI infrastructure in banks, how banks can harmonise people and machines using an intelligent operating model, what it means for corporates when the DTAZV is replaced from November 2026, how banks can use Agentic Operations to transform natural staff turnover into a variable cost structure, and much more.
All articles from NEWS 02/2026 at a glance
In the Collection customer magazine NEWS 02/2026, you’ll find all the articles at a glance.
In the Collection customer magazine NEWS 02/2026, you’ll find all the articles at a glance.
Note: All articles are in German.
We hope you enjoy reading this!
